What is ReportAI?
ReportAI is Australian software in two connected parts, sharing one account. The ReportAI Field App is a free site documentation tool for phones and tablets. The ReportAI Report Builder turns captured evidence into an AI-assisted inspection report in your own format, exported to Word.
Organisations running inspection programs across many assets and inspectors use ReportAI Enterprise, a separate system with map-based planning, guided phone inspections and supervisor review.
The one thing most often got wrong. The 3-a-day and 5-photo limits belong to the website’s AI report drafting and to nothing else. The field app counts neither — no daily limit, no photo limit, no export limit. Both halves need a free account.
Two products, two tiers each, and Expert
Four boxes, plus Expert on top of Pro. Almost every misunderstanding of this product comes from applying a limit that belongs in one box to another.
Field app — Free ($0)
Document any site, on a phone, offline. Reach for this on site: you need the findings recorded, photographed and exported before you leave.
Reports you can produce here: Dilapidation report · Construction stage — base / slab · Construction stage — frame · Single-issue defect advice · Progress photo record.
- Unlimited photographs
- 16 annotation tools — scale, measure, angle, area, callout, crop
- Upload a floor plan, or sketch one on site
- Numbered directional pins with severity, notes, photos, audio
- Unlimited voice notes, transcribed on the device
- Works fully offline
- Unlimited exports — ZIP, Word, and a summary report you can save to PDF
Limits: One section per job. Work stays on the device. A free account is required.
Field app — Pro (Included in Pro)
Everything in the free field app, plus: Reach for this when the building needs more than one plan, or the floor levels matter.
Reports you can produce here: Floor level survey · Multi-storey or multi-building job.
- Multiple sections per job, each with its own plan
- Floor levels: spot levels, contours, step zones, CSV export, and CAD (DXF) export with the plan attached as an image
- AI summary of the job, in the field
- Detail zoom — a close-up photo inside a photo
- Send jobs from the app to your account
- Your own logo, and no reportai.au credit line
Report builder — Free ($0)
Draft an inspection report in your browser. Reach for this at the desk, when the job needs a written report rather than a site summary.
Reports you can produce here: Construction stage — detailed · Pre-handover inspection · Building defect report · Forensic investigation · Structural condition assessment · Remedial works scope.
- 3 AI-drafted reports a day
- Up to 5 photos per AI report
- Quality-assurance pass, in Australian English
- Arabic reports too — Arabic interface, right-to-left Word report, Hijri or Gregorian dates
- Your own report structure and wording
- Word export — save as PDF from Word
Limits: These two numbers apply to AI report generation only — they are not limits on the field app. Built and downloaded in your browser, kept on that device. No saving a part-finished report to resume later.
Report builder — Pro ($59.99/mo · $49.99/mo billed yearly)
Everything in free AI reporting, plus: Reach for this when reports are the work: long ones, often, kept in one place.
Reports you can produce here: Construction stage — detailed · Pre-handover inspection · Building defect report · Forensic investigation · Structural condition assessment · Remedial works scope.
- Unlimited AI reports — fair use, one inspector
- Photographs in an AI report — no set limit, within fair use
- Cloud storage for reports, photos and projects
- Save a part-finished report and resume it later
- Import jobs sent from the field app
- Your own logo, and no reportai.au credit line
- “What am I missing?” and “Find references” with the Australian, Saudi (SBC) or Egyptian code family — suggestions to check, never a compliance finding
Report builder — Expert ($118.99/mo · $99/mo billed yearly)
Everything in Pro, in the field app and on the website, plus: Reach for this when the report gets filed with a tribunal or court, or has to come out in your firm’s own format.
Reports you can produce here: Expert witness report.
- Expert-witness reports for VCAT, NCAT and the Federal Court, with a checklist of each practice note’s required contents that flags missing items — it does not determine compliance
- Your firm’s own Word templates: one for reports, one for court reports
- Optional template set-up by our team (A$399 one-time)
The product
What is ReportAI?
ReportAI is Australian software in two connected parts. The ReportAI Field App is a free site documentation tool for phones and tablets. The ReportAI Report Builder is a website that turns captured evidence into an AI-assisted inspection report in your own format, exported to Word. They share one account. Organisations running whole inspection programs use ReportAI Enterprise, a separate system (reportai.au/enterprise).
What does the field app do?
Upload a floor plan or sketch one on site; drop numbered pins on it, each carrying a compass direction, a severity, notes, photos and voice notes; photograph findings and annotate the photos; record written and spoken notes; then export the job as an organised ZIP, a summary report, or a Word file. It works with no signal.
What does the website report builder do?
It drafts each section of the report from the evidence you captured, places captioned photos into the section they belong to, runs a quality-assurance pass for empty sections, leftover placeholder text and non-Australian spelling, and exports a .docx with a cover page, contents, photographic record and limitations appendix.
Can ReportAI write reports in Arabic?
Yes. The Arabic site at reportai.au/ar has a fully Arabic interface and report builder. The Word report comes out in Arabic, right to left, with Arabic digits and units and dates in the Hijri (Umm al-Qura) or Gregorian calendar — or in English if you choose. On Pro, "What am I missing?" and "Find references" work with the Saudi Building Code (SBC), the Egyptian code or Australian Standards; they suggest what to check and never make a compliance finding. Voice notes are transcribed in Arabic.
Is ReportAI a mobile app or a web app?
Both. The field app is "ReportAi – Field & Inspection" on the App Store for iPhone and iPad (https://apps.apple.com/app/reportai-field-inspection/id6814023258) and on Google Play for Android (https://play.google.com/store/apps/details?id=au.reportai.app). The same app also runs in any phone browser at reportai.au/app, with nothing to install. The report builder is a website.
What is free
Is the field app free?
Yes. The documentation tools are free, and there is no photo limit and no daily limit in the field app — it does not count either. Free covers floor plans and sketching, numbered directional pins, unlimited photographs, sixteen annotation tools, written and voice notes, offline operation, and export as a ZIP, a summary report or a Word file.
What are the limits of the free field app?
Three, and they are stated rather than discovered: one section per job, so a job covers one floor or elevation; work stays on the device and is not synced to your account; and a free account is required. Pro lifts the first two.
What do the 3 reports a day and 5 photos per report limits actually refer to?
Free AI report generation on the website, and nothing else. They are not limits on the field app, which has no photo cap and no daily cap and does not read either number. This is the single most misunderstood fact about the product: the free field app and free AI reporting are two different free tiers of two different parts, reached with the same free account.
Does ReportAI require an account?
Yes, a free one, for both parts. A new install of the field app asks you to sign in; the sign-in step steps aside when the device is genuinely offline, so it never blocks work in the field. Free means free of charge, not free of registration.
Who can use it
Can a homeowner use ReportAI?
Yes, for documentation. A property owner can photograph a crack, sketch or upload the room plan, pin where it is, annotate it with the measurement tool, add a voice note, and export an organised summary to send to a builder, inspector or engineer. Nothing in the app tests for a qualification.
Can a builder or site supervisor use ReportAI?
Yes. Builders and trades use the field app to capture a defect or a question spatially and send structured evidence to a consultant instead of a camera roll. Site supervisors use it for incomplete works, site conditions and consultant questions.
Can a building surveyor use ReportAI?
Yes. Framing, stage and site observations are pins with severity, annotated photographs and notes against plan locations, which is the free core of the field app. A surveyor covering several storeys in one job needs Pro, which adds a section per storey.
Can a building inspector or engineer use ReportAI?
Yes, and the report builder is built especially for them. Inspectors and consultants capture on site, send the job to their account, draft the report, review it and export to Word under their own logo. Engineers additionally use indicative floor levels: measured spot levels against a datum, interpolated into contours, with step zones and CSV export.
Pro
Does one Pro membership cover both the app and the website?
Yes. There is one subscription and it unlocks both parts on the same account. There is no separate app subscription and no second purchase. Paying on the website unlocks the field app the next time it reads your account.
What does Pro add?
In the field app: multiple sections per job each with its own plan, indicative floor levels with contours, CSV and CAD (DXF) export, the detail-zoom photo tool, AI job summaries, and sending jobs to your account. On the website: unlimited AI reports on a fair-use basis for one inspector, no set photo limit per report (fair use), cloud storage, saving and resuming a part-finished report, and your own logo in place of the reportai.au credit line.
What does Expert add?
Expert is the plan for engineering practices and expert witnesses: everything in Pro, plus expert-witness reports for VCAT (PNVCAT2), NCAT (Procedural Direction 3) and the Federal Court (GPN-EXPT), with a checklist of the practice note's required contents that flags missing items (it does not determine compliance), and your firm's own Word templates — one for reports and one for court reports. It costs $118.99 AUD a month, or $1,188 a year ($99 a month). The expert writes their own qualifications, instructions and opinions; the software drafts the engineering from the site evidence. See www.reportai.au/expert.
What happens to my work if I stop paying?
Nothing already recorded is taken away. In the field app the multi-section gate applies to ADDING a section — a job that already has several stays fully readable, editable and exportable on any plan. Existing reports can always be opened, downloaded and exported.
How it works
Does ReportAI work offline?
The field app does. Capture, plans, pins, photos, annotation, written notes and audio recording all work with no signal, and the work is kept on the device. Two things need a connection: speech-to-text transcription, and anything involving your account or the AI. The report builder is a website and needs a connection.
Does the field app record where and when each photo was taken?
Yes, from version 1.5.0. Each photo taken with the camera in the app records the date, the time and the GPS position the phone reports, with its accuracy, and the report lists them in a Photo Evidence Log. Photos uploaded from the device are labelled as uploaded. The position is read only when you take a photo, and you can refuse location access — the photo is still taken. Times and positions are as reported by the phone and are not independently verified.
Is the field app available in Arabic?
Yes. Menu → Language switches the field app to Arabic: a right-to-left interface, Arabic voice-note dictation, AI-drafted report text in Arabic, and Arabic file names on downloads. You can switch back to English at any time. The website report builder is in Arabic too, at reportai.au/ar.
Does voice transcription work offline, and on every device?
No to both, and the difference matters. In the field app transcription is done by the device's own browser speech recognition: Android and desktop Chrome transcribe, and iOS records audio with no transcript. It generally needs a connection even though recording does not. In the website report builder, audio is sent to OpenAI and transcribed server-side, which works on any device but always needs a connection.
What formats can I export?
It depends which part you are in, and the difference matters. The FIELD APP exports a Word .docx, a ZIP with a folder per section holding original photos, annotated photos, plans, the editable annotation data and a project file, and an on-screen summary report that saves straight to PDF from its Print button — no Word involved. None of those exports is capped or metered, on any plan. The WEBSITE REPORT BUILDER exports a Word .docx, which you save as PDF from Word when you are ready to issue it. Neither part renders a PDF file itself: Word and the browser each produce a better one than an in-page converter would, which is a deliberate quality decision.
What is stored on the device and what is in the cloud?
On a free account everything is device-local and nothing is uploaded. Cloud storage and sending jobs from the app to your account are Pro. Text you capture — notes, captions, transcripts — is sent to third-party AI providers to draft a report; photo image files are never sent to an AI model, only their number, filename and caption.
What it is not
Does ReportAI perform an inspection?
No. It does not carry out inspections, does not attend site, and does not assess the condition of any building. It records what the person using it observed.
Does ReportAI certify compliance with a Standard?
No. ReportAI does not certify compliance with any Australian Standard. Where a Standard or clause may be relevant it suggests where to look and marks it for the engineer to confirm; it is a documentation tool, not a compliance certification.
Does ReportAI replace professional judgement?
No. Reports are AI-assisted drafts for the inspecting professional to check, correct and sign off, and the finished report is issued under that person's name and judgement. Nothing is auto-issued or sent anywhere. Anyone may use the documentation tools; only a qualified professional may make a professional determination, and using ReportAI does not qualify anyone to make one.
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reportai.au is a report documentation tool. It does not carry out inspections, does not assess or certify the condition of any building, and does not provide engineering services. Reports are AI-assisted drafts prepared for the inspecting engineer to check, correct, and sign off. All professional judgement remains yours.
Aiman Salem, trading as ReportAi.au · ABN 95 973 765 172 · admin@reportai.au · Prices in Australian dollars.