Frequently asked questions
What is reportai.au?
reportai.au is Australian software for producing structural and building inspection reports. You capture the site on a phone — photos with captions, spoken notes, markers on a floor plan, measured floor levels — and it drafts a report structured around AS 4349.1 that you review, correct, and export to Word or PDF. It is a documentation tool, not an inspection or certification service.
Who is it for?
Structural and civil engineers, building inspectors, and building consultants working in Australia. Builders and property owners also use the free tier to document a defect on a plan and send the organised evidence to an engineer before a site visit.
Does it write the report for me?
It writes a draft. The AI drafts each section from the evidence you captured, then a quality-assurance pass checks for empty sections, leftover placeholder text, and non-Australian spelling. AI can and does make mistakes, so the draft is prepared for you to check and sign off — reportai.au does not certify anything.
What does "structured around AS 4349.1" mean?
The report template follows the section structure and the kind of limitations wording that AS 4349.1 inspection reports use, so you are not rebuilding that skeleton for every job. It does not mean reportai.au certifies that any particular report complies with the Standard — that judgement is the inspecting engineer’s, and the finished report is issued under your name, not ours.
Can I map floor levels and generate contours?
Yes, on a Pro plan. You place spot levels on an uploaded plan with their elevations and a datum, and the app interpolates a smooth surface through every measured point and traces contour lines from it. You can define step zones with their own elevation offset, and export the spot levels as a CSV — label, position, elevation and datum flag — to open in Excel or a CAD package.
Can I mark defects on a floor plan?
Yes, and this is on the free tier. Upload a plan or sketch, drop numbered markers where the defects are, set the direction each one faces, and attach photos, annotated photos and voice notes to each marker. Markers carry a severity, and separate numbered flags are available for items you want listed apart from the marker sequence.
Does it work offline in the field?
The field app runs in the browser and keeps your work on the device, so capture keeps working in a basement, a subfloor, or anywhere with no signal. You can export the whole job as a ZIP with a folder per section — original photos, annotated photos, the plans and a project file — or produce a quick offline report to send on. Cloud upload and syncing a job to the website are Pro features.
What are the free plan limits?
Three reports a day and five photos per report. Free reports are built and downloaded in your browser and stored on that device only: there is no cloud storage, no importing jobs from the field app, and no saving a part-finished report to resume later. Level mapping, the AI summary in the field app, adding a photo inside a photo, and cloud upload are Pro.
How long does a report take to generate?
Typically under two minutes end to end, depending on how many photos are attached. The draft appears for review before you export, so you are not waiting on a finished file to find out whether the content is right.
What happens to my photos and site data?
Text you capture — notes, captions, transcripts and your typed findings — is sent to AI providers in the United States to draft the report. Photo files themselves are not sent to an AI model for analysis; only the captions you write are. Nothing you upload is used to train third-party models. The Privacy Policy sets out the providers, what leaves Australia, and how to request deletion.
Can I cancel, and can I get a refund?
You can cancel any time and keep access until the end of the period you have paid for. The Refund and Cancellation Policy sets out a satisfaction refund window on a first purchase and covers billing errors, and it does not limit your rights under the Australian Consumer Law.
Do I need to install anything?
No. Both the field app and the report builder run in a browser on a phone, tablet or desktop. There is nothing to install and no plug-in for Word — reports are exported as ordinary .docx and .pdf files you can edit and issue as you normally would.
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reportai.au is a report documentation tool. It does not carry out inspections, does not assess or certify the condition of any building, and does not provide engineering services. Reports are AI-assisted drafts prepared for the inspecting engineer to check, correct, and sign off. All professional judgement remains yours.
Aiman Salem, trading as ReportAi.au · ABN 95 973 765 172 · admin@reportai.au · Prices in Australian dollars.