Refund and Cancellation Policy
How to cancel, what happens to your access afterwards, the satisfaction refund window that applies to a first purchase, and how billing errors are handled. Refunds are returned through Stripe to the method you paid with.
This policy sits on top of, and does not limit, the consumer guarantees you have under the Australian Consumer Law. To cancel or ask about a charge, email admin@reportai.au.
See also the Terms of Service and the Privacy Policy.
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reportai.au is a report documentation tool. It does not carry out inspections, does not assess or certify the condition of any building, and does not provide engineering services. Reports are AI-assisted drafts prepared for the inspecting engineer to check, correct, and sign off. All professional judgement remains yours.
Aiman Salem, trading as ReportAi.au · ABN 95 973 765 172 · admin@reportai.au · Prices in Australian dollars.