Which half of ReportAI writes which report
ReportAI is two products on one account. The field app finishes a report on site; the report builder writes the ones that have to cite something. The dividing line is not length and it is not difficulty — a long dilapidation report made of photographs and observations is an app job, and a shorter one that turns on the published tolerances is not.
Field App
Finished on site, on the phone, before you leave. Pinned findings on your own floor plan, photographs with measurements marked on them, date stamps, and a Word or ZIP export. Free, with no photo cap and no daily cap.
Dilapidation report
Condition of a neighbouring or adjoining property before works start, and again after. A numbered observation beside a dated photograph, repeated a hundred times. The photo table layout is this document, and the date stamp is what makes it evidence.
Construction stage — base / slab
Pre-pour and post-pour inspection of footings, slab and set-out. A numbered defect, the measurement that proves it, and the photographs around it. Everything needed is in your hand at the time.
Construction stage — frame
Wall and roof frame complete, before lining. Same shape as the slab inspection, different trade. Captured and exported on site.
Single-issue defect advice
One problem examined closely — a leaking balcony, a cracked wall, a failed junction. Short and focused. A job like this should never need a laptop.
Progress photo record
A dated visual record of works at a point in time. Photographs, captions, date stamps and a plan showing where each was taken.
Floor level survey
Relative floor levels across a slab, contoured, on your own plan. Spot levels taken on site become contours, step zones and a marked-up plan, exported to CSV or CAD (DXF) with the plan attached as an image — and carried into the written report with the contours intact.
Multi-storey or multi-building job
One job covering several floors or several buildings, each with its own plan. A free job is one plan. A block of units, or a house plus a garage plus a retaining wall, is several — each with its own pinned findings, in one report.
Report Builder
For reports that have to cite something. The builder drafts from your captured evidence, structures the document around AS 4349.1, checks what you have left out before you export, and writes a Word file with a cover, contents and photo grids.
Construction stage — detailed
The same inspection written up against the published tolerances. Written up against the published tolerances rather than simply recorded. Citation density is what moves a report from the phone to the builder.
Pre-handover inspection
Practical completion, before you take the keys. A long defect schedule that has to stay numbered, grouped and referable all the way through, however many items it runs to.
Building defect report
Cracking, movement, water ingress: what is wrong and what it means. Findings have to connect to a cause and a consequence, not just be listed.
Forensic investigation
Why the failure happened, argued from the evidence. A causation chain with deep sub-numbering and a large body of photographic evidence behind it.
Structural condition assessment
Whether an element or a building is performing as it should. An opinion that has to survive being read by another engineer.
Remedial works scope
What the repair has to achieve, written so a builder can price it. A different question from "what is wrong" — the report builder asks you which one this report answers before it drafts a word.
In testing, not released
Expert witness report
For VCAT, NCAT or the Federal Court. Your inspection plus what the tribunal additionally demands — the declaration in its own prescribed wording, and a check that every required item is actually there.
A document that gets filed in a tribunal should be read by the person whose name is on it before anybody else relies on it, so this one is being driven end to end in-house first.
Before you export, two checks
The report builder reads what you have written and asks what is missing from it, and it marks every standard or clause reference in the text as needing your confirmation. Both are prompts for your judgement, not a verdict.
The product
What is ReportAI?
ReportAI is Australian software in two connected parts. The ReportAI Field App is a free site documentation tool for phones and tablets. The ReportAI Report Builder is a website that turns captured evidence into an AI-assisted inspection report structured around AS 4349.1, exported to Word. They share one account.
What does the field app do?
Upload a floor plan or sketch one on site; drop numbered pins on it, each carrying a compass direction, a severity, notes, photos and voice notes; photograph findings and annotate the photos; record written and spoken notes; then export the job as an organised ZIP, a summary report, or a Word file. It works with no signal.
What does the website report builder do?
It drafts each section of the report from the evidence you captured, places captioned photos into the section they belong to, runs a quality-assurance pass for empty sections, leftover placeholder text and non-Australian spelling, and exports a .docx with a cover page, contents, photographic record and limitations appendix.
Is ReportAI a mobile app or a web app?
The field app is a web app that runs in the phone browser and installs as a PWA, plus an Android build published to Google Play as au.reportai.app. There is no native iOS app; on iOS it runs in the browser. The report builder is a website.
What is free
Is the field app free?
Yes. The documentation tools are free, and there is no photo limit and no daily limit in the field app — it does not count either. Free covers floor plans and sketching, numbered directional pins, unlimited photographs, sixteen annotation tools, written and voice notes, offline operation, and export as a ZIP, a summary report or a Word file.
What are the limits of the free field app?
Three, and they are stated rather than discovered: one section per job, so a job covers one floor or elevation; work stays on the device and is not synced to your account; and a free account is required. Pro lifts the first two.
What do the 3 reports a day and 5 photos per report limits actually refer to?
Free AI report generation on the website, and nothing else. They are not limits on the field app, which has no photo cap and no daily cap and does not read either number. This is the single most misunderstood fact about the product: the free field app and free AI reporting are two different free tiers of two different parts, reached with the same free account.
Does ReportAI require an account?
Yes, a free one, for both parts. A new install of the field app asks you to sign in; the sign-in step steps aside when the device is genuinely offline, so it never blocks work in the field. Free means free of charge, not free of registration.
Who can use it
Can a homeowner use ReportAI?
Yes, for documentation. A property owner can photograph a crack, sketch or upload the room plan, pin where it is, annotate it with the measurement tool, add a voice note, and export an organised summary to send to a builder, inspector or engineer. Nothing in the app tests for a qualification.
Can a builder or site supervisor use ReportAI?
Yes. Builders and trades use the field app to capture a defect or a question spatially and send structured evidence to a consultant instead of a camera roll. Site supervisors use it for incomplete works, site conditions and consultant questions.
Can a building surveyor use ReportAI?
Yes. Framing, stage and site observations are pins with severity, annotated photographs and notes against plan locations, which is the free core of the field app. A surveyor covering several storeys in one job needs Pro, which adds a section per storey.
Can a building inspector or engineer use ReportAI?
Yes, and the report builder is built especially for them. Inspectors and consultants capture on site, send the job to their account, draft the report, review it and export to Word under their own logo. Engineers additionally use indicative floor levels: measured spot levels against a datum, interpolated into contours, with step zones and CSV export.
Pro
Does one Pro membership cover both the app and the website?
Yes. There is one subscription and it unlocks both parts on the same account. There is no separate app subscription and no second purchase. Paying on the website unlocks the field app the next time it reads your account.
What does Pro add?
In the field app: multiple sections per job each with its own plan, indicative floor levels with contours and CSV export, the detail-zoom photo tool, AI job summaries, and sending jobs to your account. On the website: unlimited AI reports on a fair-use basis for one inspector, 30 photos per report, cloud storage, saving and resuming a part-finished report, and your own logo in place of the reportai.au credit line.
What happens to my work if I stop paying?
Nothing already recorded is taken away. In the field app the multi-section gate applies to ADDING a section — a job that already has several stays fully readable, editable and exportable on any plan. Existing reports can always be opened, downloaded and exported.
How it works
Does ReportAI work offline?
The field app does. Capture, plans, pins, photos, annotation, written notes and audio recording all work with no signal, and the work is kept on the device. Two things need a connection: speech-to-text transcription, and anything involving your account or the AI. The report builder is a website and needs a connection.
Does voice transcription work offline, and on every device?
No to both, and the difference matters. In the field app transcription is done by the device's own browser speech recognition: Android and desktop Chrome transcribe, and iOS records audio with no transcript. It generally needs a connection even though recording does not. In the website report builder, audio is sent to OpenAI and transcribed server-side, which works on any device but always needs a connection.
What formats can I export?
It depends which part you are in, and the difference matters. The FIELD APP exports a Word .docx, a ZIP with a folder per section holding original photos, annotated photos, plans, the editable annotation data and a project file, and an on-screen summary report that saves straight to PDF from its Print button — no Word involved. None of those exports is capped or metered, on any plan. The WEBSITE REPORT BUILDER exports a Word .docx, which you save as PDF from Word when you are ready to issue it. Neither part renders a PDF file itself: Word and the browser each produce a better one than an in-page converter would, which is a deliberate quality decision.
What is stored on the device and what is in the cloud?
On a free account everything is device-local and nothing is uploaded. Cloud storage and sending jobs from the app to your account are Pro. Text you capture — notes, captions, transcripts — is sent to third-party AI providers to draft a report; photo image files are never sent to an AI model, only their number, filename and caption.
What it is not
Does ReportAI perform an inspection?
No. It does not carry out inspections, does not attend site, and does not assess the condition of any building. It records what the person using it observed.
Does ReportAI certify compliance with a Standard?
No. "Structured around AS 4349.1" describes the section structure and the style of limitations wording those reports use. It is a writing structure, not a compliance certification, and it should not be described as one.
Does ReportAI replace professional judgement?
No. Reports are AI-assisted drafts for the inspecting professional to check, correct and sign off, and the finished report is issued under that person's name and judgement. Nothing is auto-issued or sent anywhere. Anyone may use the documentation tools; only a qualified professional may make a professional determination, and using ReportAI does not qualify anyone to make one.
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reportai.au is a report documentation tool. It does not carry out inspections, does not assess or certify the condition of any building, and does not provide engineering services. Reports are AI-assisted drafts prepared for the inspecting engineer to check, correct, and sign off. All professional judgement remains yours.
Aiman Salem, trading as ReportAi.au · ABN 95 973 765 172 · admin@reportai.au · Prices in Australian dollars.